Privacy Policy

At SLUGGER Sales Store, we value your privacy as much as you value your performance on the field. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website batssupplyshop.com or make a purchase from us.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our Site.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site:

Personal Information You Provide:

• Contact details (name, email address, shipping address, phone number)
• Payment information (credit card details processed through secure third-party providers)
• Account credentials (if you create an account with us)
• Communications (when you contact our customer service team)
• Preferences (product interests, shipping preferences)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on Site, products viewed)
• Location data (general geographic region based on IP address)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process your orders and deliver products
• Provide customer support and respond to inquiries
• Personalize your shopping experience and recommend products
• Improve our website, products, and services
• Send marketing communications (where you have consented)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping and delivery partners
• Marketing and analytics providers
• IT and infrastructure services

Legal Requirements:

We may disclose information when required by law, court order, or governmental authority.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data security is our priority, just like your performance on the field:

• We store data on secure servers with industry-standard safeguards
• We use encryption technology (SSL) to protect sensitive information during transmission
• Payment information is processed through PCI-compliant partners
• We implement access controls and authentication procedures
• Data is retained only as long as necessary for business purposes or as required by law

While we implement robust security measures, no electronic transmission or storage is 100% secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized use.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request limitation of how we use your information
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data to another controller
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected]. We will respond to legitimate requests within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how visitors interact with our Site
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our Site.

We may use third-party analytics services (such as Google Analytics) to help us understand how our Site is used.

7. International Data Transfers

SLUGGER Sales Store operates globally (excluding Asia and some remote areas). Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from your country.

When we transfer personal information across borders, we implement appropriate safeguards to ensure your data remains protected.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our Site with a revised “Last Updated” date.